In order to give you the best service possible, we trust that you will:

• provide the correct information to us. This is in your best interest. If you provide incorrect or incomplete information, we may decide to not (fully) cover your damages;
• to notify us of changes in your personal situation  – such as a change of address – as soon as possible to enable us to inform you on settlements of claims and policy changes;
• provide us with a correct email address  so we can keep you informed of important updates about your insurance;
• check the information in the documents received and notify us of inaccuracies or omissions as soon as possible.

Through our website you can apply for car, home, home contents, funeral and travel insurances. Based on your input, we can directly calculate your premium. You can read in detail what you can expect of our insurance services on the product pages of our website.

Product terms may change. The product information as shown on our website is always current and is refreshed daily if necessary.

If you are not satisfied with our service, please let us know through our contact form. Within two working days, our support staff will contact you by phone to let you know how long it will take to process your complaint.