Contents insurance

To determine this, use this simple rule: everything immovably attached to the house is covered by the house insurance; everything else by the home contents insurance. For example, a click-laminate floor falls under home contents insurance, yet a glued wooden floor under home insurance.

1. First contact the police for the official investigation. Then report to the police station to give an account of what exactly happened and what items were damaged or stolen. When you later find that more items were stolen or damaged, you can file an additional report. The police will give you copy of each report.

2. Report the damage as soon as possible to BSure. We will send you a claim form.

3. Fill out the form, sign it and send it to us with the purchase invoices. We make sure that your claim is processed as soon as possible.

Try to limit the damage and let items dry as soon as possible.

Please contact us in case of permanent damage. We will send you a claim form. Fill it out, sign it and return it with all relevant documentation such as purchase receipts. We will process the claim as soon as possible. We may send an inspector to assess the damage, so it is important that you do not discard the damaged items right away.